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OTP Bank exchange rate: exchange online and in the app
Where to check the OTP Bank exchange rate, the difference between cash and non-cash rate, how to exchange in the app and what limits apply.
OTP Bank lets you check the current exchange rate and exchange money online in the mobile app, as well as at branches. Let's look at where to find the rate, the difference between cash and non-cash rate and how to exchange favourably.
Where to check the exchange rate
- in the OTP Bank mobile app — the currencies section;
- on the bank's official website;
- on our website — to instantly compare OTP Bank's rate with other banks and pick a better one.
Cash and non-cash rate
- the non-cash (online) rate — used to exchange currency in the app between your own accounts; usually more favourable;
- the cash rate — used to buy/sell cash at a branch; it's slightly different.
So the rate in the app and on the branch board may differ — that's normal.
How to exchange currency in the app
- Open the OTP Bank app and go to the currencies section.
- Choose the direction (e.g. USD → UAH) and the amount.
- Check the rate and the resulting amount, confirm.
- Funds are credited to your account in the required currency.
Exchange limits
Currency operations may be subject to NBU regulatory restrictions and the bank's internal limits. Check current restrictions and the available limit for your account in the app before a large operation.
FAQ
Why is the rate different in the app and at a branch?
Because these are the non-cash and cash rates — they are set separately. The online rate is usually more favourable.
Are there exchange limits?
Yes, regulatory and bank limits on amounts may apply. See current values in the app.
How do I find the best rate?
Compare OTP Bank's rate with other banks in the rate comparison on our website.
Can I exchange currency online?
Yes, in the OTP Bank app between your own accounts at the non-cash rate.
Rates and terms change during the day — check current values in the OTP Bank app or on the bank's website.
