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How to open a card at Sense Bank: online and at a branch

5 min read

A step-by-step guide to opening a Prostir card and other Sense Bank cards — online in the Sense SuperApp or at a branch.

Sense Bank (formerly Alfa-Bank Ukraine) is one of the country's large universal banks. You can open a card online in the Sense SuperApp or at a branch. Let's look at both ways, which cards are available and what you'll need.

What you need to open a card

  • a Ukrainian passport (ID card or booklet);
  • a tax number (RNOKPP);
  • for online — a smartphone and the Sense SuperApp.

Which cards you can open

  • Prostir card — the main debit card for everyday purchases;
  • Sense Card — a credit card with a limit and grace period; a virtual version is available;
  • "Black" package — a premium package with extended privileges;
  • "Graphite" package — another premium package;
  • Virtual card — for secure online purchases.

How to open a card online

  1. Install the Sense SuperApp from the App Store or Google Play.
  2. Register with your phone number and pass identification.
  3. Choose a card (e.g. Prostir) and apply.
  4. You can use the virtual card immediately; collect the plastic at a branch or order delivery.
Screenshot: applying for a card in the Sense SuperApp

How to open a card at a branch

  1. Take your passport and tax number.
  2. Visit the nearest Sense Bank branch.
  3. Choose a card, sign the contract — the plastic is issued at the branch.

FAQ

Can I open a card online?

Yes, via the Sense SuperApp with remote identification. Some products are also issued at a branch.

Which card is the main one for everyday purchases?

The Prostir card — the basic debit one. For credit funds there's the Sense Card.

How much does servicing cost?

It depends on the card type and service package. Check current tariffs in the app or on the bank's website.

Do I need a tax number?

Yes, to open an account you'll need a passport and RNOKPP.

Terms, tariffs and the list of cards may change — check current information in the Sense SuperApp or on the bank's website.